About Claims

If You Have a Claim We’re Here to Help
Whenever something happens you can always rely on Allstate to help you through it, resolving your claim expertly and efficiently.

You Can Count On Us
To deliver awesome customer service with access to:

  •  A highly skilled team of knowledgeable claim professionals
  • Preferred Repair Option Vendors
    • If you use a recommended Allstate Priority Repair Option (PRO) vendor for your property or auto repairs, we’ll guarantee the repairs made for as long as you own your car or home.
    • Our PRO vendors have been thoroughly vetted and evaluated for their quality of work and service. They have licenced technicians who are highly trained, have the right technology to repair vehicles and agree to regular inspections by Allstate.
  • Extraordinary catastrophe response delivered by top industry specialists

24 Hour - 7 Day a Week Claim Service
We’re just a call away, 24 hours a day – 7 days a week. When you need us please contact your local agency office or one of our Claim Centres, as follows:



Alberta, British Columbia, Manitoba, Saskatchewan






Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland


From the USA


We Care About You and Continuous Improvement

Allstate is always working to make our claims process simpler and more efficient for our customers. As part of that effort, we survey customers about their claims experience and the quality of service delivered by our priority repair facilities.


Click, Collect and Capture Your Stuff with myLocker!

myLocker is a FREE home inventory tool – exclusive to myAllstate customers. It allows you to take and store photos of your items, and even estimate their value.

myLocker makes it simple to manage your belongings and access your information quickly should you ever need to make a claim.

Learn More