Customer Contact Centre:
1-800-255-7828
Monday to Thursday
7 am – 11 pm ET
Fridays
7 am – 10:30 pm ET
Saturdays
9 am – 5 pm ET
Sundays
11 am – 7 pm ET
Hours of Operation in Quebec:
Monday to Wednesday & Friday
9 am – 6 pm ET
Thursday
9 am – 8 pm ET
Saturdays
10 am – 4 pm ET
If you are calling from the USA please dial 905 475 4963
Visit your local Allstate agency:
Online:
Need to Make a Payment or Update Your Policy?
Manage your insurance with ease using myAllstate or the Allstate mobile app.
If you’re already registered on myAllstate, sign in now.
Claims:
Available 24 hours a day, 7 days a week at each of the following numbers:
Alberta, British Columbia, Manitoba, Saskatchewan:
Toll Free: 1-800-661-1577
Local: 403-974-8700
Ontario:
Toll Free: 1-800-387-0462
Local: 905-477-5550
Quebec:
Toll Free: 1-800-463-2813
Local: 514-351-5335
Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland:
Toll Free: 1-800-561-7222
Local: 506-859-7820
From the USA:
1-800-387-0462
Allstate Assistance – 24/7 Roadside Relief
Allstate Assistance: For New Brunswick, Nova Scotia, Ontario and Quebec customers only. Need immediate assistance? Call 1-888-290-7720.
Social Media:
Monday to Friday
9am – 5pm ET
Media Inquiries:
905-475-4536
Corporate Head Office:
Allstate Insurance Company of Canada
27 Allstate Parkway,
Suite 100
Markham, Ontario
L3R 5P8
905-477-6900