You’re in Good Hands.
At Allstate, our goal is to foster safe communities by providing prevention and protection services to Canadians in the face of personal uncertainty. In these challenging times, we continue to be there for our customers, our communities and each other. The COVID-19 pandemic is affecting virtually every aspect of our lives. Now more than ever, we will focus on supporting you with strength, experience and care.
Serving our Clients
We continue to prioritize the health and safety of our employees, customers and communities during this pandemic and can serve you by phone or email. If you need to meet in-person, please contact us to schedule an appointment in advance of your visit.
Make a payment
Here are four easy ways to keep your account current with Allstate:
1) Online and mobile banking
Payments can be made online through your financial institution. How to add Allstate as a bill payee. The banking system requires a 13-digit account number. Your Allstate account number contains your policy number and the month and day of your policy effective date. You can find this account number on your billing notice. Should you have questions or require assistance, please contact your financial institution for directions on how to add and manage payees.
2) Telephone banking
Call your financial institution to make a payment over the phone. The banking system requires a 13-digit account number. Your Allstate account number contains your policy number and the month and day of your policy effective date. You can find this account number on your billing notice.
If you need to create your myAllstate account, click here.
4) Call or email your local agent to arrange payment
Accessing your policy information
We’ve made it easy for you to review your insurance policy or request a change to your coverage. Here are four options:
1) Locate an agent near you and contact them via the telephone or email to address your insurance needs
2) Access our network of trusted advisors by contacting our Customer Contact Centre at 1-800-ALLSTATE (1-800-255-7828)
3) Register or login to myAllstate or the Allstate Mobile App
4) For general queries, you can also fill out our Contact Us Form
To make a claim
Our claims team is ready to support you through challenging times.
1) Contact your local claims department
2) Login to myAllstate to submit a claim
3) Contact our Customer Contact Centre at 1-800-ALLSTATE (1-800-255-7828)
Need a quote?
If you’re curious about what Allstate has to offer, we’re ready to address your insurance needs.
1) Locate an agent near you and contact them via the telephone or email to address your insurance needs
2) Contact our Customer Contact Centre at 1-800-ALLSTATE (1-800-255-7828)
3) Use our QuickQuote online tool
At Allstate, we take your privacy and cyber security very seriously both at an organizational level and from a customer protection standpoint, and we leverage best practices in collecting and managing our customers’ payment and personal information in a secure fashion. Please read our Privacy Policy for further information.