These services are provided by an independent third party. It may share information with Allstate Insurance Company of Canada so we may better serve you. Conditions, limitations and exclusions apply (please see below).

This page provides general information only about Allstate Assistance and its costs. Your insurance policy contract takes precedence at all times. Please see your policy for a complete description of coverage and exclusions or call your local agent for more information.

Service Exclusions - Emergency roadside Services will not be available in the following situations:

Recovery expenses due to accident or flood.
Service(s) performed in areas not regularly traveled (such as sand beaches, open fields, areas not passable due to construction or obstructions, vacant lots, non- maintained roads, frozen lakes, muddy or snow-covered entrances, impassable or recreational private roads, or any other inaccessible, prohibited or dangerous area for the Service Provider)
Service(s) requiring clearing or entering snowbound driveways, shoveling vehicles out of snowbanks, or shoveling snow from around a vehicle.
Service(s) to an unregistered vehicle.
Service(s) to a vehicle on a restricted roadway or private highway where service providers are not permitted to operate.
Local tolls, parkway charges, ferry charges, parts, products, storage fees, tow bar rentals, battery charging or service, delivery and installation of battery, delivery and repair of tires, tire inflation, removing/installing snow tires, stud repairs, mounting or dismounting snow chains, any vehicle repairs, lock repair, replacement keys and mechanical failure of locks or ignition system.
Towing due to a parking violation or towing out of a place of repair or impound areas (except for accident or theft recovery).
Service(s) to move a vehicle that is not disabled such as but not limited to towing to or from a salvage yard, or towed from one storage location to another.
Service(s) to a vehicle that is abandoned, or purchased in an inoperable condition.
Transportation of the member to the vehicle for service or from the vehicle to another destination after service has been rendered.
Any other expenses not specifically mentioned as covered.