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We are currently experiencing high call volumes. If you are calling in, please remain on the line and an Allstate representative will be with you as soon as possible. We appreciate your patience.

If you simply wish to view your policy, make a payment, report a claim or access your insurance card (pink card), you can use myAllstate.

Contact an agency

Call your local agency.

Agency hours:
Monday to Friday 9am – 5pm Local time

Allstate customer service number

Need to talk to someone? We’re here to help.

Call our Service Centre at 1-800-allstate (1-800-255-7828) If you do not have a local agency or if you’re calling outside of agency hours:

Contact Centre Hours (AB, ON, Maritimes):

Monday to Fridays: 7 am – 8 pm ET
Saturdays and Sundays: Closed

Contact Centre Hours (Quebec):

Monday, Tuesday, Wednesday and Friday: 9 am - 6 pm ET
Thursdays: 9 am - 8 pm ET
Saturdays and Sundays: Closed


If you are calling from the USA please dial 905-475-4963


Complete this form for non-urgent inquiries (up to 5 business days response time).


Contact Claims 24/7 at 1-800-allstate (1-800-255-7828) and press 4.


From the USA:

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Making life's not so easy moments easier

If you need to make a claim, Allstate has a highly experienced claims team available 24/7 to guide you through the process.

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